IPTECH: Safeguarding Personal Data

Cyber espionage is keeping government agencies on their toes to defend and protect critical information. To cordon cyber criminals, agencies have framed stringent data protection policies. Singapore’s enforcement of Personal Data Protection Act (PDPA) in 2014 regulates the flow of personal data among organisations and has increased public awareness on data protection. Working with government agencies and providing data security solutions, IPTECH–a Singapore based digital technology company– has found its strength in delivering data protection and security. “We have started a Data Protection and Cyber Security practice to help clients navigate the difficult security landscape to help them with PT and VA services,” says Rocky Chia, CEO and MD, IPTECH.

The company has developed its strengths in consulting, technology, and digital marketing capabilities to deliver IT solutions that narrow the gap between business and technology. IPTECH focuses on two major areas– Enterprise CMS and Custom solutions and Exhibition and Event solutions. The company delivers turnkey solutions encompassing web applications, portal and content management systems, event management and registration solutions, knowledge management and collaboration tools, and social media applications.

Partnering with Sitefinity CMS, the firm has specialized in implementing only Sitefinity solutions. Their certified developers ensure deploying solutions to the highest standards. It also customizes workflow applications and deploys government agency websites leveraging Sitefinity Enterprise CMS. The list of custom applications includes Learning Management, Grant Sourcing, and Online Assessments. The solution supports multisite, multi-language, content personalization, and offer responsive mobile applications.

The team’s strong knowledge in exhibition and event management domain enables organisations to successfully manage events organized to drive engagement utilizing the company’s solutions. It has deployed large scale high traffic websites for government clients in sectors such as aerospace, community development, education, energy, healthcare, and transport. The firm provides end-to-end event management solutions including event marketing, conference management, exhibitor management, business networking, and event e-commerce. The event marketing takes care of mobile website and email marketing, while business networking regulates onsite business network, event app, and bar/QR code scanning. The event ecommerce aspect handles conference fees, electronic tickets, and event fees.

IPTECH processes over half a million records a year on behalf of its clients, and introduction of PDPA increased the challenges of securing data. Transforming the challenge into opportunity, IPTECH took measures such as regular testing of servers and systems, tighter security settings, and frequent update of security patches helped IPTECH to achieve compliance. The rejuvenated services reduced accidental exposure of personal data and boosted clients’ confidence in IPTECH’s commitment towards securing data. “We need to treat all data collected as personal data. As our role is that of a data intermediary, under the PDPA, we are bound by the Protection and Retention Limitation obligations,” asserts Chia.

IPTECH successfully demonstrated its capabilities in a major closing event for SG50 celebrations that witnessed a footfall of over 400,000 visitors in 100 days. The company was able to manage high traffic website with online registrations deploying high security and hosting redundancy over 100 GB of dedicated bandwidth leveraging Sitefinity CMS coupled with MICE solutions. The company’s Exhibition and Events solutions have been leveraged by various Gov/ Public sector event projects including The Singapore Summit, Tourism Industry Conference, Singapore International Transport Congress and Ex-hibition, and Singapore International Energy Week.

IPTECH’s wide range of solutions, systems, and processes assures protecting client’s information and the company endures to improve existing solutions and systems to mitigate new threats. “We are also launching a Data Protection and Cyber Security division to especially help companies prepare for the Personal Data Protection Act as well as to ensure that their current systems are adequately secure and protected,” concludes Chia.